Checking for understanding in a digital consultation
Checking for understanding in a digital consultation
At the end of a “remote” consultation it is important to be sure that messages and next steps are clearly understood. Especially when we are unable to read facial signs and body language. This video training picks up on the two conversations started in the previous sessions and explores what techniques can be used to check that the person at the other end of the call is clear about what happens next. By the end of the video, participants will have learned techniques for checking for understanding, whether on a phone call or a video consultation.
This content is part of the Women’s Health Matters Educational Programme.
Reporting adverse events and quality complaints
If you want to report a side effect or quality complaint, please contact your health care professional (e.g. physician or pharmacist) or The Health Products Regulatory Authority, Reports can also be reported directly to Bayer through this link or by emailing directly on adr-reland@bayerhealthcare.com
